At Foundation for Active Community Engagement (FACE), we are committed to maintaining the trust and confidence of our visitors to our website and subscribers to our communication services.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our website or our services, then you can be assured that it will only be used in accordance with this privacy statement.
FACE is the controller and responsible for your personal data. FACE may update this policy in the future, so if you wish to review updates, please refer to this page. This policy is effective from 1st May 2023. We have a member of staff who oversees data protection issues relating to this privacy policy.
If you have any questions about this privacy policy, including requests to exercise your legal rights, please contact us via the following:
Email: info@facecharity.org.uk
Post: St Andrews Methodist Youth Centre, Elm Park, Filton, Bristol BS34 7PS
What we collect
We may collect the following information:
- Your name
- Your contact information (email address, home address, telephone number)
- Other data such as required on a consent form e.g. information about any disability or medical condition, when taking part in a FACE session.
Mailing Lists
As part of the communications strategy for FACE, we collect personal information. We use that information (e.g. your email address) to share news and upcoming events with you. We do not rent or trade email lists with other organisations or businesses. We use a third-party provider, MailChimp, to deliver communications via the website. For more information, please see MailChimp’s privacy notice
You can unsubscribe to mailings at any time by clicking the unsubscribe button at the bottom of any of our emails or by emailing info@facecharity.org.uk. We understand MailChimp is part of the Privacy Shield which requires them to provide similar protection to personal data shared between the European Economic Area and the US. For further details, see European Commission: EU-US Privacy Shield.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting other sites. Other sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Social Media
We are also on multiple social media pages (Facebook, Instagram and Twitter). Although this policy covers how we will use any data collected from those pages, it does not cover how the providers of social media websites will use your information. Please ensure you read the privacy policy of each social media website before sharing data and make use of the privacy settings and reporting mechanisms to control how your data is used.
Access to your personal information
You are entitled to view, amend or delete the personal information we hold. Email your request to info@facecharity.org.uk or post your request to St Andrews Methodist Youth Centre, Elm Park, Filton, Bristol BS34 7PS. Please also let us know if you believe the personal information we hold about you needs to be amended.
Complaints
If you have a complaint about us, or the treatment of your data, please in the first instance get in touch with us directly and we will support you by resolving any issues where possible.
In the event a resolution is not reached, you are within your rights to discuss data issues with the Charity Commission, via their website: www.charity-commission.gov.uk. The Charity Commission is the independent watchdog for charities.
Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period for personal data, we consider:
- The amount, nature and sensitivity of the personal data
- The potential risk of harm from unauthorised use or disclosure of your personal data
- The purposes for which we process your personal data and whether we can achieve those purposes through other means
- The applicable legal requirements
Security and storage of information
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we use appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.